About the Role
The Administration Clerk provides high-quality reception, clerical and administrative support across multiple service areas including reception, ward clerk services and health and wellbeing. This role is essential in ensuring efficient day-to-day administrative operations and delivering a positive experience for patients, visitors and staff.
Key responsibilities include:
- Providing professional front-line reception and customer service
- Answering and directing phone calls and enquiries
- Producing correspondence, reports and data entry accurately and promptly
- Managing patient admissions, discharges, registrations and medical records
- Supporting clinical staff with clerical and administrative tasks
- Maintaining databases, appointments, referrals and reporting requirements
- Ensuring confidentiality, privacy and compliance with health service policies
About You
You will be a reliable and organised individual with strong attention to detail and a commitment to high-quality service. You will thrive in a busy healthcare environment and enjoy working as part of a multidisciplinary team.
Essential requirements:
- Minimum 3 years' administrative experience
- Strong computer skills, including Microsoft Word, Excel and Outlook
- Excellent communication and interpersonal skills
- High level of accuracy, organisation and time management
- Commitment to confidentiality, privacy and professional integrity
- Ability to work independently and collaboratively
- Current National Police Check and immunisation compliance
What We Offer
- A supportive and inclusive workplace
- A workplace committed to safety, quality improvement, diversity and inclusion
- Commitment to professional development and training
- Competitive salary and benefits package
- Access to employee assistance program and wellness initiatives
If you are interested in this exciting opportunity, please apply now.