About the role
This full-time Administration Clerk position is an integral part of the team at RDHS in Robinvale, Victoria. As the Administration Clerk, you will be responsible for providing efficient and effective administrative support to ensure the smooth running of the organisation's day-to-day operations.
What you'll be doing
· Providing excellent customer service to patients, visitors and staff
· Efficiently managing incoming phone calls, emails and correspondence
· Maintaining and updating patient records and databases
· Coordinating the scheduling and booking of appointments
· Assisting with the processing of invoices, payments and other financial tasks
· Providing general administrative support to the wider team as required
What we're looking for
· Previous experience in an administrative or customer service role, ideally in a healthcare or medical setting preferred but not mandatory
· Strong communication and interpersonal skills with the ability to liaise effectively with patients, visitors and staff
· Excellent organisational and time management skills with the ability to prioritise tasks
· Proficiency in using standard office software such as MS Office
· A keen eye for detail and the ability to maintain accurate records
· A strong customer service orientation and the ability to work well in a team
What we offer
At Robinvale District Health Services', we provide a supportive and collaborative work environment with opportunities for professional development. We are committed to supporting the wellbeing of our employees and promoting a healthy work-life balance.
About us
Robinvale District Health Services' is a leading provider of healthcare services in the local community. Our mission is to deliver high-quality, compassionate care that improves the health and wellbeing of our patients. We are a dynamic and growing organisation that values innovation, teamwork and a commitment to excellence.
If you are interested in this exciting opportunity, please apply now.